I. Main application navigation buttons:
This is your Home button. It also acts as a back button, which will always lead you back to your inbox.
You will notice a number next to the Home button. This number represents the number of surveys in your inbox.
This is the Synchronize button. Tapping this button will synchronize this mobile device's inbox with the server, allowing you to download and post your surveys. After tapping this button you will see information appear about the synchronization process. After synchronization is completed you will automatically be returned to your inbox.
The Settings, User Guide and About pages can be accessed through the options menu.
In the Settings page you can change your profile, inbox preferences and survey preferences. This User Guide page contains a short description of application features.
This is the Filter button. It opens the Inbox Filters page, where you can filter the surveys in your inbox to only those you are interested in viewing.
II. Add geo location information to your answers:
Please check the status bar of your mobile device for the status of your GPS and/or Location Services. If your GPS and/or Location Services are properly enabled there will be an icon indicating that your geographical location is available to Helion Mobile.
III. Short explanation of inbox status icons:
This icon represents 'saved' status for a survey. This means that you have made changes to or answered questions on this survey and that the changes are stored on your mobile device, but are not yet synchronized with the server.
This icon represents 'synchronized' status for a survey. This means the survey has been fully synchronized with the server, and all of the answers entered on your device match those on the server.
This icon indicates that you may attach images to that survey. If the icon is grey then no images have currently been attached.
SUBMIT This button appears when a survey is completed on your mobile device.
Tapping this button will submit your survey to the server where processing
complete.
VI. Inbox "Warnings":
A red "Warning" label next to a survey in your inbox indicates that there is a problem with the data you have entered for that survey. NOTE: All warnings except "Spell" (spelling) warnings must be resolved before you can successfully submit the
survey to the server.
To resolve any warnings, simply edit the survey and move through the questions. You will see a detailed description of any warnings at the top of each question to help you quickly resolve the problem.
VII. Managing your profiles:
On the "Settings" page, under the "Profiles" option, you will see a list of all user profiles entered in the application. Next to each profile entry you will see a red or green status indicator.
A red status indicates that the profile is deactivated, while a green status means the profile is active. You can access the profile details of any profile by tapping it in the list.
NOTE: Deactivating a profile causes your Inbox to no longer display any surveys associated with that profile. The profile will NOT be synchronized unless you activate it again.
VIII. Jump List:
Tap the "Jump" button to quickly navigate through questions. In the Jump List you can see which questions are required, which questions are already answered, and which questions have warnings:
Jump List also gives you the opportunity to group by sections or show only questions that need your attention.
Video Tutorials
Setting up a profile
This video shows how to set up a new profile on your mobile device.
1. First go to the profile tab, so you can create your new profile.
2. Then you enter your user name, password and the website you want to connect your new profile to.
3. After the profile is saved, click the synchronize button so you can download the surveys on your mobile device. A window, showing you the downloading progress, pops up.
4. When the surveys are downloaded you can see them in your mailbox.
Editing and saving a survey
This video shows how to edit and save a survey.
1. In your inbox you can choose one of the available surveys. By selecting one of them you can view its summary.
2. When you click next you will see the location, your name and the date. Clicking the “Set Date/Time to Now” will automatically adjust the date to the current one. You can also adjust the date by clicking on the date text box and selecting the numbers from the drop-down menu.
3. On the next page you have to fill in the items you have purchased.
4. Next you have to specify the amount of the purchase and you can see that only a number is acceptable.
5. Then you can fill in the questions of the survey itself.
6. When you click the Jump button you can see a list of all the questions and you can choose which questions you want to fill in. Scroll down and you can see the question that are not filled in correct are highlighted in red, and if there is bad spelling they are in yellow.
7. Select it and you will see what causes the warning sign. Because there is no word, such as the one written, the system instantly shows a warning. You can edit or delete the comment and the warning will disappear.
8. Fill in the rest of the questions and then click Done.
9. The floppy disk image in the bottom right corner of the survey shows that this survey has been saved successfully.
10. Clicking the synchronizing button will make your survey ready for submission.
Uploading pictures
This video shows how to upload pictures.
1. When there is a question that requires an image an attachment button will appear below the question.
2. Select it and then you can choose to take a picture right now or chose one from the album on your mobile device and upload it.
3. Let's upload a picture from the album. Select the desired image from the saved photos and upload it. You can see that it appears right below the question.
4. By clicking the cross in the corner of the image you can delete it. As you can see the image is no longer there.
5. We can upload that photo again
Submitting surveys
This video shows how to submit a survey.
1. As you can see there is only one survey ready for submission.
2. You click the submit button and the survey is sent. You can see that the number of items in your inbox have decreased with one and the submitted survey is no longer in your inbox.
Contact us
CONTACT INFO
Helion Market Research BV
Quellinstraat 6
2018 Antwerpen
Belgium
Tel.: +32 3 609 50 01
Fax: +32 3 609 50 09
